An emergency includes anything that:

Disrupts daycare operations (e.g. no power, plumbing backup, broken HVAC)

Creates a safety risk (e.g. broken door, exposed wiring)

Affects health compliance (e.g. leaks, sanitation failures)

Not sure? Just call — we’ll assess and prioritize.

Yes. Premium members receive weekend and holiday coverage, and all plans can request early morning or evening appointments (subject to availability).

We currently cover:

Toronto & GTA

York Region

Peel Region

If you're nearby but unsure, contact us and we’ll confirm availability.

You can:

Upgrade to a higher membership plan

Pay per-visit at discounted member rates

Or roll into next year’s plan (for Premium users with unused balance)

All our technicians are:

Background-checked and daycare-trained

Equipped with standard tools and supplies

Able to complete most minor fixes on the spot

Professional, courteous, and uniformed

Yes, but availability is limited and pricing is higher.
Members receive guaranteed response times and lower per-visit rates.